Kyle Hounsell

Review of AFC Urgent Care Burlington

The doctors are great people, but after informing ...

The doctors are great people, but after informing me in no uncertain terms that they were in network, they proceeded to bill me as out of network. After reviewing the dispute I raised, they sent the bill immediately to collections without informing me that the dispute was settled (after about 4 months had elapsed). After chasing them for months, I was told that I "have no evidence" that they told me they were in network, so it was "just too bad." Highly recommend having them sign paperwork confirming their interpretation of your insurance status before consenting to treatment, or it will be "just too bad" for you.