Booked my reservation 3 months ago. I stopped in ...

Booked my reservation 3 months ago. I stopped in early, about 10:30 am and they confirmed my king bed room was not ready, which was 100% understandable and expected so I stored my bags and went to my meetings for the day. Upon returning at 10:30 pm to check in and get some rest, they said they had no rooms left and offered me a small cot, in a meeting room. I left for a proper bed at the Courtyard Marriott at the Navy Yard, 100% better.