C Lee

Review of Semoran Skateway

Been going for years to this skating rink and it h...

Been going for years to this skating rink and it has really gone down-hill. The staff has forgotten how to smile or provide customer service so they get return business. They forgot that paying customers is the reason they get paid. There is a newer manager that is a completely rude, ungrateful, and just plan old nasty hag, especially when owners not around. The only person you get politeness from now-a-days is Debby (the owner), Jen (D.J.), and Ernie. I will no longer have birthday parties or private events there until they learn about customer service and turn their attitudes around. Snack bar employees tend to have typical teen attitudes and "I don't care" thought process. Cashiers letting you in tend to treat you like cattle. Some of the DJs don't know "variety", Jen is the only one that seems to play a "fair" variety. What do you expect from a skate rink I guess? But if they want to improve and have more business instead of staying mediocre they should really focus on how they treat the customers and talk to all their employees.