TO FLEE !!! A real scam !!! Do not want to refund ...

TO FLEE !!! A real scam !!! Do not want to refund my oestheopathy sessions that are included in my contract. They make up excuses for not paying you back. To cash they know how to do but to pay it directly to the absent subscribers. It's really shameful of them !!!!
Oh yes and I call at 5:27 pm and I find an answering machine asking to call the opening hours off on the voicemail message the standard only closes at 18h, how do you say that as soon as you have a pb nobody answers, they identify you with your phone number attention !!!