A friend referred me to Service Wizard. I made my...

A friend referred me to Service Wizard. I made my request pretty much last minute and they advised it may be a few days due to their being so many service calls they had received. Somehow they found a way to come out on Friday morning and take care of the problem---I did not expect them to be able to come so quickly so that was a very pleasant surprise. The technician offered us a choice between purchasing a new unit, or getting a temporary fix that may or may not last. For the time being, we went with the fix. It was great to have a repair company actually offer these choices and be very up front with us. We will definitely be calling them when the need for a new unit arises.