Absolutely not recommended! Charges wrong invoices...

Absolutely not recommended! Charges wrong invoices. No response whatsoever after submitting multiple complaints.
By direct debit, withdraws money from the account, even after submitting multiple complaints, while this is not permitted by law.
Complaint filed with energy ombudsman, but even on reminders from this body people do not respond to Essent.
Finally, Essent is refused to make a refund of more than 800 euros after the final bill. As a reason they state that a complaint is pending ...
It is gangsters at Essent, in other words I don't have it!