Great place, disappointing experience. The resort ...

Great place, disappointing experience. The resort is beautiful and has lots of gardens. There is plenty to do for all ages and the various catering services are spread across the park. The overall user experience was very bad, major attractions were either closed most of the day (Vampire ride) or randomly closed while waiting in the queue. This issue affected mainly the rollercoasters but not only and created increased waiting times on other attractions. This makes me doubt on the maintenance of the rides. The fast track option, at an increased price, is a game killer for others, those in the queue sometimes stand still for 30mins while the "rich" enjoy. This is a bad commercial strategy. The ability for people to team up with a disabled person is also a game killer when 6 valid jump the queue accompanying 1 disabled. The staff shows their best profile in a harsh environment and that is enjoyable, being warmly welcomed at all times.