Order ID221578.

Order ID221578.

A dog turd company.

Do not use this company. I bought a refurbished iphone graded "pristine". Within 9 months the on/off button had stopped working and the battery needed replacing. It took about three weeks before my phone was returned. They lied repeatedly when I chased it's return.

I've been in contact with them this week to ask why the phone now gets hot when using the internet and why they removed my screen protector when they repaired the phone. My screen is now damaged because I didn't realise they'd removed the screen protector.

They say they tell customers to remove screen protectors when returning phones, they don't.

You can call them and be number 15 in the queue or send an email. If you send an email they don't read it properly, they just ask non related questions or expect you to repeat yourself.