Cheryl Hemphill

Review of SeaWorld Parks & Resorts Orlan...

The park is nice once you spend over an hour to ge...

The park is nice once you spend over an hour to get everything you need to get in! We spent an hour being sent back and forth from one service station to another because no one was telling us the correct information. We waited in line at guest services to be told we didn't need a band for our dining and then sent to front for our bands for priority seating to be sent right back to guest services to get bands! Plus we were told we could get bottles for drink refills at the front store to find out at the locker station that the bottles would be cheaper if we got the bottles with the locker purchase! SeaWorld definitely needs training on guest services and customer relations from Disney or even Chick-fil-A!