totally disappointed, we have had a private box on...

totally disappointed, we have had a private box on previous occasion's over the last few years,
sad to say we will not be going again, when you pay that sort of money for a day out you expect better service than we got
3 waiting on staff and not one could communicate properly I asked for a jug of pimms for my wife and it took over 1 hour and lots of blank looks, two visits from the supervisor before she got it.
I asked for a guiness they did not understand, till I used the international finger to point at what I wanted, tables were not cleared and left in a state all day
I am afraid its a different race course next year.