I don't usually review non-touristy things, but si...

I don't usually review non-touristy things, but since there are so many bad ratings here, I want to share my positive experience. I bought a Nexus 5X at Digitec and it bootlooped. Digitec told me to send it to mobiletouch. I sent it as an insured package by Swiss mail for 9 CHF on Friday. It was returned to me the following Thursday. They swapped the mainboard for free, even upgrading to 32GB in the process (data is wiped, of course, since it is basically a new unit - I did have a backup). No new scratches or anything like that either. I'm quite impressed, after having read a lot of scathing reviews here first. It's just an old fact that people with negative experiences are a lot more likely to rate a business, especially a non-food one. So don't be too scared to send your phone to them!