Jacq Osborn

Review of Dept Of Human Svces

There isn't enough room for be to even begin telli...

There isn't enough room for be to even begin telling you how bad this office and the people that work there are. And it's not just a, "I didn't get what I wanted fast enough so now I'm whining" type situation. No. They don't return phone calls, mail conveniently never reaches them, they don't make the changes that you report for your case. Just as an example, the current fun I'm dealing with, they cut off mine & my infant's medical insurance but left my husband and my 2 older kid'salone. They said theirs was fine. So I jumped through the hoops, reapplied, and as a result they turn my insurance back on, leave my infant's off, and turned off the rest of my family's too. That's my screw you for going over their heads because they absolutely will NOT make changes to my case otherwise. My own sister in law works there and she's equally as useless to get help from as the rest of the staff there. Bravo Illinois. You may be broke but you should at least have control of your offices.