WARNING TO POTENTIAL CONSUMERS. As a regular annua...

WARNING TO POTENTIAL CONSUMERS. As a regular annual destination favourite to Fraser Island, I decided on this occasion to utilise the King Fisher ferry/barge service for my 4WD. NEVER AGAIN.. Coming over to Fraser I noticed others experiencing some issues where they weren t on the manifest despite having booking/confirmation documentation in their possession. As they were turned away due to capacity issues, I was glad that I somehow made it on the manifest despite their obvious administrative inabilities.

However, my return trip was a different story! Having a long drive home and time constraints, I went to the Resorts administration and confirmed that I was booked on the 1pm ferry/barge. I was told I was and I was given confirmation documentation to secure this. Patiently lining up for the barge I was approached by the ferry/barge attendant and informed that I was not on the manifest, despite me showing her the confirmation documentation. She said, oh, this happens all the time you will only board if there is room for you, otherwise we may find a spot for you on the 5pm service . I was required to move from the line-up while those on the manifest boarded.

As one could appreciate, it was difficult for me to deal with this in a professional manner, in which I did. This professional manner differed on the other end and I found her interaction quite rood, arrogant and unsympathetic..

It is strongly recommended that if you re travelling to Fraser Island by 4WD, it is best to utilise the ferry/barge service from Rainbow Beach. There is no booking required and there is always enough barges to satisfy the demand in any season. Not only is this option much cheaper, you get to experience a broader sightseeing adventure of Fraser Island and Rainbow Beach, quicker and reliable travel, and a guarantee that your 4WD will get onto the barge. Don t take the risk of travelling with King Fisher ferry/barge service as there is no guarantee that you re on it, despite being in possession of a boarding pass.