G

Gabrielle H

3 years ago

This was the worst experience I have ever had! My ...

This was the worst experience I have ever had! My boyfriend always takes me lovely elegant places so to give back and surprise him I found this place on Groupon. It looked lovely and like we would have a great time, wow was the joke on me! From pulling in the outside is not upkept at all and the lobby smells funny and looks nothing like the photos. I mean these photos are either highly edited or taken when they first opened. The first room we were in was covered in dust everywhere. It seemed like it wasn't cleaned for over a year. The shower was cracked and stained with soap scum as well as the tub and it also had a puddle of water sitting in the bottom that was there who knows how long. The ceiling was water stained and falling apart, some white substance was in our carpet possibly from the ceiling. It should have been vacuumed before we came. All furniture and basically everything that could be chipping was. When he tried to use he jacuzzi despite it appearing not cleanly he found pubes in it! I understand this is couples only but you think it would be thoroughly cleaned. Definitely not. He will never let me live this down and this was a huge waste of money. I'm not sure how one can false advertise to this extent, once I complained about the room they did switch us but it was still the same run down not taken care of scenario. I can't believe this place is still in business. Lesson learned definitely.

Comments:

No comments