Pat,

Pat,
You know Pat, from your last name it is easy to see that you have a vested interest in Lou Fusz Toyota. I've been a Toyota fan since 1988 when my brother bought his first new vehicle (precursor) in the Toyota Tacoma. We drove the piss out of that truck 4-wheeling, dirt bike riding, playing in bands, playing hockey all across STL and normal general family hauling. It was a sad event when my brother put that truck down. Like the passing of a family pet. The engine and everything mechanical worked like the day it came off the show room floor. The doors still had the new car sound when you pushed them closed effortlessly with a soft pat of the hand. My brother's tort was that he got "200,000 plus miles out of her, what more could you ask?" My first new owned was a 93 Corolla. I got 225,000 and put two kids through college in it. When the Tundra came out, I knew I had to have one. I bought my friend's 2002 with a couple of years on it and still have it and use for utility use around the house at 180,000 miles. This Tundra now, hmmm its over the top. I've never had anything so nice. Long story short, you bought into the right make (or born in the right family) to dealer. I purchased the extended maintenance on it because I know this will be the last vehicle I will purchase till I retire (15 years or so) and would like these years to be the smoothest.
I live in Illinois and purchased the Corolla here back in the day. I've gone to a pocket of different transactions with my local dealer and can't think of one that was a positive experience. I've rode over to your dealership a couple of times in the past to get parts. In and out without a hitch. So down dirty, I'm glad I made the switch and drive over. I can't tell you there's been one single employee that hasn't treated me like royalty, down to the receptionist. I can't remember my Service advisor's name (Mike Wolz) they all blend-in together as a tag team service assembly line. If this helps keep or produce this environment, then sure I'll do what I can. Whatever it is, keep doing it and tell the rest of the folks there, job well done. They deserve it.

Best regards,

Barney D