Most of my experiences with Scan have been quite g...

Most of my experiences with Scan have been quite good. However, my experience today was what prompted the review.

I will say this first. Their products are good, the parking is great (for Malta), their prices are reasonable, and their staff are generally very knowledgeable and friendly.

However, that being the case, I will say I believe they are relatively understaffed. I came in knowing exactly what I wanted, and what to ask for. But I walked/stood around for roughly 40 minutes looking for someone to help me get what I needed before one of the managers was finally able to help me. Every time I asked an employee for help, they were already doing something, or helping someone else.

This isn't the first time I've struggled to get help in the store, but today was the worst experience so far - and I wouldn't give a low rating at all, we're it not for the fact that I have a past injury which makes it painful for me to stand still for that length of time, and there was nowhere to sit.

Basically, you'll get what you need tech-wise from this store, but how quickly you get it is roughly 50/50 depending on your luck.