I was glad to become a part of Lexus family at Ira...

I was glad to become a part of Lexus family at Ira Lexus Danvers Ma, but I must confess that their service is really really bad. Every time I come in for car service, they take hours to get it done. This weekend was the worst; i set my appointment for 8:45 and was there at 8:58am and left at about 2pm. They didn t care that I had two little kids with me. Bad bad bad, will not bring my car there for service anymore. Will look for a different Lexus dealer or will just get my oil change at Toyota which is much reliable.