Had my windows installed and 2 months later severa...

Had my windows installed and 2 months later several have condensation. I was told by the Sunrise Window sales rep for the area that was due to the windows being so efficient. I was emailed several times with links as to why condensation builds on windows. I was also told " All the info I sent explains what is happening but you are still questioning the reasoning behind the condensation"? From the Sunrise Window sales rep. Apparently you are not aloud to question people about the construction of your windows.... Not the fact these custom windows do not close all the way on the inside. That as long as they close tight on the outside my windows are fine. Several of the thermal images show that the very place the window does not close tightly is 49 degrees where as the whole window is 67. I have called the company and I have not received a phone call back. I have called a 2nd time and have sent these photos to the sales rep. I can only hope something good comes from this. Seeing as we have dished out thousands of dollars for all new windows in my home and many of them have had condensation this winter and it is not from cooking and showering as per another email sent to me.

3/14/19 The Sales Rep for Sunrise windows stated I need an adjustment on my casement windows that do not close. I have not heard from the manufacturer after calling on more than one occasion or the installer. Super frustrated and sad I even bought into these windows. This was the first huge purchase we have made on our home besides a roof. Needless to say I can not imagine what will come of the Lifetime warranty if you can't get help with month old new windows that were made poorly.

4/8/2019 Opened my brand new windows and ALL the Casement windows are RUSTY... (attached photos of 2) I have checked them all and in the same spot. They seem to be rusting from the inside.!! No words for how disheartening this has been. Also Zero contact from this company, I have called and left my information and concerns. Yet nothing.