I bought my first Mazda at Jim Ellis, years back. ...

I bought my first Mazda at Jim Ellis, years back. And since then, the whole family is driving Mazda. Jim Ellis treat me as family when it comes to any help & support with my Mazdas. They truly stand behind their customers with no frails, no song & dance, no BS in providing you with service. No fancy, sugar-coated, superficial talks from the dealership staff. Just an honest-to-goodness true information about your car. Top service and the best price in town for new Mazda cars

For service maintenance, you cannot find a better Service Advisor than Rafael Mateo. Every time I bring my cars for scheduled service or any problem I have, Rafael always makes sure that the service done or any repair(s) performed by the Jim Ellis service shop on your car is always done right the first time. The biggest Plus I give Rafael is that he takes 'ownership' & responsibility of your car while it is 'inside the bay.' And while you're waiting at the dealership's very roomy, comfortable waiting lounge, Rafael would update you every 30 minutes on the status of work being performed on your car. This gesture by Rafael makes me stick to Jim Ellis Mazda for service.

The free hot, fresh-brewed coffee, sweets & pastries make the early morning trip to Jim Ellis Mazda worth the time. Very clean Restrooms, WiFi room for customers' convenience (while waiting for their car) and, just the overall fresh clean environment inside this dealership is enough to convince me to drive the distance (I live 4 hours away) to visit Jim Ellis Mazda in Atlanta.