Patrick Little Review of Sterling McCall Toyota
Brought my truck in for a tire rotation and balanc...
Brought my truck in for a tire rotation and balance. As soon as I left the dealership, I realized something was off as the truck was shaking at 60 mph. Called the service department, explained my concern and made an appointment to follow up. With an appointment that was to correct a potential service error, I waited over 3 hours for a balance. The service rep told me they were having issue with the balancer and everything should now be fine. Driving away from the dealer, the balance still seemed off and it seemed worse the next morning on they way to work. Made an appointment at Discount Tire. I was in/out in less than an hour and the ride was back to normal. Best of all, they didn't even charge me. I can't understand why something as simple as a tire balance couldn't be done right the first time.
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