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Totally AWFUL service. Ordered replacement bearing...

Totally AWFUL service. Ordered replacement bearings for my trailer straight from the parts/service dept. 10 days ago. They took down my name, mailing address, phone number, charge card info. and I waited on the phone for the card to go through. He said everything went through fine and was all set. I haven t heard from them, item NOT shipped, and still waiting for parts. Called their number a number of times..... now it just rings. Not even an answering machine. Just rings and eventually disconnects. And I need the bearings to take to a local shop in 3 days to prepare for a month long / over 3,000 mile round trip hauling the trailer.

BUY BEARINGS ELSEWHERE. ABSOLUTELY NOT RELIIBLE!!! ACTUALLY, BETTER YET, STAY AWAY AND DO NOT even buy their trailers either. Bad customer service..... DON T BUY THEIR PRODUCT.

FIRST EXPERIENCE DEALING WITH THEM...... AND THE LAST!

DO NOT....... BUY THEIR PRODUCTS!!!!!!!

Comments:(1)

I would like to learn more about your experience. Would you mind emailing me a contact number to kcaraway@doolittletrailers.com? Thank you

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