I operate a fleet of 50+ vehicles with a local com...

I operate a fleet of 50+ vehicles with a local company. We had a vehicle towed to this location which was undrivable. The tow truck driver was instructed to leave the vehicle behind the building, which he did. In the middle of the street.

When checking the vehicle in, I was told I d need to call for another tow, to get the vehicle properly parked inside the bay of the repair area. After a bit of discussion as to our options, they offered to get their own tow truck driver to get that done.

We ll see how much is added to my bill. And then I ll decide whether any of my company s vehicles ever come here again.

Truly, deeply, I already wish I d had it towed to the location in Burien. Those folks are fantastic.

Edit: two days later.

Toyota of Seattle towed the vehicle into the building on their own dime, and all repairs they affected were covered under original warranty. The courtesy shuttle driver (C.L) was fantastic, and in the end, they came through in the end after a very rough start, far above and beyond my expectations.