The +:

The +:
The location: on the 55th, close to Central Park, Times Square and Broadway.
The pleasant and attentive staff.

The - :
You should not really expect a 4 star: the rooms are small, the air conditioning / heating makes a lot of noise, no one accompanies you to your room / carries your suitcases on arrival, there is no fridge in the rooms, a few tasks here and there, the view is directly opposite another building, wifi at $ 15 / day ...
Also, no lock on the bathroom door (this could be a detail for some, but when you go as a couple, have to announce the number 2 to be sure not to be disturbed (e). ) is a bit killer).

Please note this hotel is very correct, hence the 3 out of 5 stars, it is not worth a 4 star if not for the location it offers.