Customer service was horrible. Neither employee kn...

Customer service was horrible. Neither employee knew how to properly use or adjust the very expensive massage hairs. I received a large bonus from work and have always wanted a massage chair, so I was browsing in earnest, but I could hardly get anyone's attention for more than a few moments. Multiple times, another customer would enter or the phone would ring and they would excuse themselves for "just a minute" to welcome the new guest or answer the phone. They did not return afterward. I was trying to adjust one of the chairs because my arms/hands were not in the appropriate locations and the employee just kept reclining/unreclining and asking if that helped (obviously it did not). Then he asked me if I had abnormally short arms. I'm going to purchase a massage chair, but I will never purchase a thing from this waste of retail-space. I'm beyond surprise that they are even still in business.