ID300842 Bryan . Returned an iPhone X for a refun...

ID300842 Bryan . Returned an iPhone X for a refund and on 22 nd May had confirmation it had been received by Quick mobile fix. Refund should be within 10 to 14 days. Now 19th June still no refund .
Will update once refund received.
Update. No response it s now June 27th 2020 and another e-mail sent.
Will updates if I get a refund or response.
I feel completely let down. Quick to take you money but not to refund.