Christopher GIlbert

Review of germain toyota

Worked with Cody Close on a car that didn't last m...

Worked with Cody Close on a car that didn't last more than a day at the dealership. Even though there wasn't images and the car didn't go through servicing yet, Cody made sure that the vehicle got a quick wipe down and sent it to service after I purchased the car. He made it easy and the laid-back atmosphere in the sales department and financing department made for a non-dramatic, non-confrontational experience.

Much appreciated.

Update:

The initial experience was good, but the follow-up has me frustrated--I've reached out a couple times and have given a week to get back to me about the "we owe" portion of the contract when I purchased the car (The portion the dealer agrees to, in terms of repair or additives, when the vehicle is purchased). I'm okay if you communicate with me about the length of time or saying it might be awhile--this is reasonable--when you say you'll get back to me a don't, I feel like I've been blown off.