Andreas Brynestad Review of The Ritz-Carlton Club, St. Tho...
If you are looking for sloooooow... then this is t...
If you are looking for sloooooow... then this is the place for you. If you are also ok with service that is far below what we have come to love from Ritz Carlton then you may actually really like this place. This is a five star resort: it has the facilities, it has stunning beach views, several pools, a nice gym and so on. The only drawback is the service and the fact that they are still recovering from Hurricane Irma.
Let me give you an example when it comes to the service. I asked a waitress if I could order a bottle of water and a diet coke. The response after staring at me blank for 10 seconds was simple: the bar is closed. So I left and started to search on Google maps for a local grocery store.
Now, technically speaking she was correct: the bar was closed. But I later found out that there was free filtered water just a few feet away from the bar. And when I asked another staff member I was in fact allowed to order because even though the *bar* was closed, the pool was open and there you could order water and drinks. The waitress would only have had to use a few more words and a few more seconds in order to let me know that there were excellent options even though the bar was not open.
For lunch and dinner your best option is to get the menus yourself in the bar and order there. Now, if you are ok with a long wait, the staff will eventually show up at your table but don t be too hungry if you go for this option;) And if you order a side salad, expect fries to be delivered :)
These things are not the end of the world by any means, and if they did not flash the Ritz Carlton logo (and pricetags) everywhere, nothing of what I mention here would be an issue.
Rebrand the place to Hilton or something and reduce the prices by 30% and I would easily give this place a four or five star rating. But don t come here and think you are at the Ritz Carlton. Despite the fancy logos everywhere you are not...
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