If I could give 0 stars, I would. This place is hi...

If I could give 0 stars, I would. This place is highly unprofessional. The A/C in my unit has not been working since 5/22/2020 and it still not fixed. Management communication is horrible as they do not give updates on repairs until you start harassing them. I have sent over 4 emails and called over 5 times for them to respond and the response is usually, "We will get back to you." The weather has been over 85 degrees, which is considered and emergency with no A/C but they have still not done any repairs. When I spoke with the regional manager, Ashleigh Dunaway, she stated that I am not able to receive prorated rent for the 3 weeks of no A/C due to other units having issues as well and maintenance must go in order of the requests. Please tell me how is it my fault you guys are understaffed and literally have one maintenance employee working on HVAC for a property that has well over 100 units. Why does my family have to suffer because the management is incompetent?! This is also not the first time I had to wait 3 weeks for a repair. Back in Feb, it took them 3 weeks to fix my heat!!
For anyone looking to rent. DO NOT RENT FROM HERE!
They are highly unprofessional and do not care about their tenants.