Ren Campbell

Review of Living leisure service

Staff are rude. I'm not a direct customer but use ...

Staff are rude. I'm not a direct customer but use this address for registered office and post forwarding. Called regarding a letter I had been waiting on, the woman I spoke to was very rude. As soon as I mentioned I hadn't received something her attitude was very short and unprofessional. I appreciate I'm not a direct customer but she didn't know that before she was impolite - so clearly more than happy to be rude to someone she thinks is a customer having a problem. Then acted put out that she had to deal with me - to be fair my mail does go to this building and I can pick it up there so it wasn't as if my call was unwarranted. Frankly I'm glad I'm with 1st Choice Formations and not a direct customer ! Spoke to 1st Choice and it was rectified in 20 seconds and without any sass.