B

I had been contacted by this company for a deal on...

I had been contacted by this company for a deal on ink cartridges, I decided to give them a try. Product was shipped but I received notice that there was not enough postage and that I would need to pick the package up at the Post Office. Called Royal Media and reported the incident, they said they would get it sorted out and get the package delivered. About 3 weeks went by and then I get a call that I owe them for the cartridges that I never received. I told them the story again and they said they would get it sorted out. They called me a couple more times again asked when they would get payment. I never received the package I told them, never got it. They plead with me to let them reship, I turned their offer down and said to just cancel the entire order. Their response was this would negatively impact the sales person. Tried to make me feel bad, I still turned them down.

Now three weeks later I receive a bill in the mail for the product I never received and the product I rejected. My recommendation, never do business with this company, their customer service stinks and I can't even imagine what their product would be like. Glad I never got to find that out.

Comments:

No comments