Tom liu

Review of BMW Amsterdam

We have been repeating customers but this time we ...

We have been repeating customers but this time we are finally fed up! Never coming back!
We have a BMW 5 series. Last year we had smoke from the exhaust. Went there FIVE times, every time they claimed to have found the problem, charged us hundreds, if not thousands, for the "fix", only to find out later that it did not work! I paid in total more than 3K mainly because they charged for their time---time not well spent though. This year we have "check-brake" alarm a couple of times, again, they said they know the reason, charged hundreds, but then the problem comes back. The most recent "conclusion" is: "the brakes are not BMW original, you have to change them". Are you serious!? You did not see that last time you investigated the situation? Are you incompetent or too greedy?