Chloe Riley

Review of Safe Haven Security

If I could give no stars I would... I had an Safe ...

If I could give no stars I would... I had an Safe Haven ADT sale rep come to my door on Tuesday, February 4th, 2020. He came to my door and said he had an appointment with me. He named my husband and said oh did you forget? I made a special trip just for you guys. He then said oh it s cold out here! And basically forced himself into my apartment. I was so discombobulated as he started checking my doors and windows.

This sales man be very aggressive towards me, lied to me, manipulate me. This sales rep checked our credit and got my debit card. He lied and told me they did not have a contract and we could cancel at anytime. LIES! They sign you up for a 36 month contract AFTER they install it.

The sales rep told me we would owe nothing till AFTER the service was provided. I woke up this morning to this company charging me over $100 dollars and had made them monthly recurring payments. I NEVER signed ANYTHING. I never have ANY authorization to change my account or set up a recurring payment. This is fraud! I want my money back or I will be hiring a lawyer. This is unacceptable treatment, behavior, and just plain fraud. I called customer service and no one answered or called me back. This is unacceptable.