Paul Borge

Review of Evans Cycles (UK) Ltd

Had a loose chain and passed by so I popped in to ...

Had a loose chain and passed by so I popped in to see if they could squeeze me in for a quick fix - literally just tightening an eccentric bottom bracket. Both of the staff I spoke to, including the mechanic, were useless. Laid back, unable to help and apparently unwilling to even suggest that I book in for the next day or anything like that. Fair enough they didn't have workshop time at short notice like that but when asked if they could help I'd expect a bit more of a response than "No we can't".

Contrast that with the fantastic, friendly extra-mile service I always get at Cycle Surgery and Look Mum No Hands and to be frank I'd sooner walk the 5 miles home with the bike slung on my shoulder than visit Evans again.