I would give them no stars if possible.

I would give them no stars if possible.
I attempted to return Amazon parcels on two occasions and was turned away. The staff turned me away saying they cannot scan my QR code after trying no longer than 5 seconds. The second time they were unable to print out an email. Computer illetarate people shouldn't be trusted to operate computers in front of customers.
On both occasions I had been in the que for longer than 15 minutes and the staff had rude and dismissive attitudes. A bit of interest in the job would go a long way.