3 years ago

I recently bought a Tundra from this dealership an...

I recently bought a Tundra from this dealership and I have had a mixed experience. I m very happy with the price and the sales experience, but the follow up with the service department was disappointing. When I came by to pick up the truck, the tires/wheels were out of balance. It should have been checked before I was told to pick it up, but they did fix that issue that day. After taking delivery, I noticed a buzzing coming from the glovebox area when it got cold (this is apparently a common issue on this year model) and brought the truck in on a Saturday morning. After a 30 minute drive to get there at 730 am, I was told that I could come back on Monday or I could leave the truck with them over the weekend because they were short handed on the weekends. Basically, I was turned away.

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