stefano serafini

Review of Nh Hoteles - Laguna Palace

The services offered by the hotel are of high qual...

The services offered by the hotel are of high quality. It is a pity to have to report that when I asked the hotel to book a taxi for me, a private car arrived, and to take me to the station which is less than 5km away, asked me twice the rate I had spent on the way. I find these crafty things very bad for our tourism and regret that a quality hotel like yours lends itself to these things. I did (as an Italian) a bad figure with my international client who, like me, was amazed, I am sorry but you lost a customer. This is not done.