Second time staying here in 20 years of visiting L...

Second time staying here in 20 years of visiting Las Vegas, I always said that you get what you paid for, but this time even that we paid for the resort fee we didn't get to use any of the two pool in the hotel, we had to make reservation and always the maximum of occupant was reached for the day even if I wake up early to put my name on the virtual queue.
It sucks!