By far the worst customer experience ever ! Had an...

By far the worst customer experience ever ! Had an issue with my card at the front desk, and was asked are you going to be able to pay for this room or not? I was locked out of my room, and charged a smoking fee for empty tobacco container in the TRASH! When I called to make a complaint, the manager told me I don t have to stay with Hilton . I was an Hilton honors member! After this experience I will never stay at another Hilton affiliated hotel !