No coffee maker in room. Only served coffee till 2...

No coffee maker in room. Only served coffee till 2pm. Forgot my toothbrush and hairspray. Didnt have them complimentary or available to purchase. Reserved a king got two very soft queen beds. Couldnt switch us to a king. Checkin took over an hour. Offered us no discounts or reduced rates for the cruddy deal they gave us. Requested a room with a view. Got 2nd floor view of the pool and patio. Staff was very pleasant.