Raheem Family

Review of Camillo Properties

Dealing with Camillo Properties has been the worst...

Dealing with Camillo Properties has been the worst experience I have had with a property management company. I filled out the application online, a couple days later I called to see if there were any updates, since I had not heard anything from them, by the time they got back to me the rental property I wanted was already leased.The lady told that the properties were on a first come first serve basis & RUDELY told me it was written on the website. I have looked a couple of times so I think it should be written in plain english at the top of the website. (example: ATTENTION OUR RENTAL PROPERTIES ARE ON A FIRST COME FIRST SERVE BASIS)

I felt like it was a bait and switch because I applied for a property that was already being rented. However, online the property was being advertised as AVAILABLE!! Keep in mind, I had already applied BEFORE I read the reviews. I was approved for a property so it was time to select a property from what was AVAILABLE! I am a property owner and I rent out my properties. I selected a property in this area based on the school district and i want to rent for 12 months because i am new to the area and I want to adjust to the area before i purchase another property.

I emailed the leasing associate about the property that i wanted to lease. I provided the essentials like the address and move in date etc I tell them that I wanted to move in on May 1, 2019 because I start my new job soon after. I told an associate that I was planning to take my family to Orlando Studios in April. Camillo properties tells me that I cannot move in on May 1, 2019. They tell me I have to move in by April 20th. I tell them that I thought me putting down a $1600 deposit was to hold the property and that I wanted to move in on May 1, 2019. The lady tells me NO and that she could not hold a property for me. I tell the lady that I would have to cancel my family vacation and the lady basically tells me that she is sorry that she can t hold a property that long. (10 days is what she called too long) Moving in early means i will have to pay prorated rent ($400)when i m not even going to be living in the place.

I also asked about a military discount and the lady tells me that they do not have a military discount. I m not asking for a hand out but it definitely makes me feel horrible to know that I have sacrificed 21 years 10 months and 13 hours of my life and survived 6 deployments fighting for the freedom of this country as a Field Artillery Soldier only to be treated like i m not important. (Keep in mind when i was told i had to move in early to keep the property and that is why i asked about trying to at least get a military discount) I feel like i was not important because the lady tells me that I have to move in on a date where i m not even going to be able to actually live in the property with my family. I felt like it was more about getting more money out of me. I was not a person I was just a financial transaction because they are in business.

I understand that they are in business but they have shown me through actions that i am not a valued resident. I own a couple of properties and I do not treat my residents this way. This was not the best experience and i hope they start taking in consideration that some people value family and that is why they sacrifice. This place does not value me as a Veteran, my Family, and they have also shown that they do NOT value me as a tenant.

THIS EXPERIENCE HAS BEEN BAD BECAUSE I AM TREATED LIKE A DOLLAR SIGN AND NOT AN ACTUAL HUMAN. HOWEVER I AM A HUMAN THAT VIEWS FAMILY AS MASSIVELY IMPORTANT. VERY DISAPPOINTED WITH MY EXPERIENCE!!

I will update you as my leasing journey continues .(SAD FACE!)

1725 initial deposit
350 pro-rated rent
1600 rent on may 1st 2019

The Condition of the property.

No Refrigerator
Had Roaches in the Tub of Upstairs Bathroom
Paint on multiple floors
Dirty Walls
Stove were very used and rusty
Rooms Dirty
Roaches in Dish Washer
Too many issues to name

I SENT CAMILLO THIS REVIEW PRIVATELY NO ONE RESPONDED SO I'M SHARING MY EXPERIENCE WITH THE WORLD!