Shawn Hadley

Review of Sheraton Old Town

Made reservation online with Bonvoy for one night....

Made reservation online with Bonvoy for one night. Arrive at hotel, have to wrangle my own luggage, only to be told at front desk that "manager has some room problems", making my reservation meaningless. They booked me in a Best Western, miles away.Btw, had to wrangle my luggage back out.