Giles D

Review of Cincinnati Gas and Electric, C...

Moved into new home, smelled gas Duke comes in 10 ...

Moved into new home, smelled gas Duke comes in 10 min to shut off. Pay $2000 to have plumber come out and re do pipes. After it's done Duke says 1 to 3 business days. They come in 2 days and tell me something else has to be fixed before they can check it and turn gas off. Have plumber come back same day and make repair... Call Duke to come back and turn it on, but tell me I have to be rolled over another 1 to 3 business days. Currently 40 degrees out, NO heat, NO hot water and Duke basically says to kick rocks after talking to two Managers... PLEASE someone else open an energy service so I can leave this Monopoly, lazy, non caring company!!!! Anyone! Please!! Takes 10 minutes to shut your gas off, takes a week to turn it back on (hopefully at best)