I am new to the area and everyone told me to avoid...

I am new to the area and everyone told me to avoid gillece. but I got a groupon anyway and scheduled a furnace check. the first time they were a no show, the second time they were a no show, the third time they were a now show...always saying after I called in the afternoon that they were too busy with gold priority customers. Well thats great, I took 3 days off work to use a $40 groupon and never even got it done. needless to say I will never use Gillece for any service work in the future.