Souad

Review of Samsung Electronics Benelux

Samsung does not get a star from me! I ticked 1 st...

Samsung does not get a star from me! I ticked 1 star because otherwise my message will not be posted.

I should have received my new Samsung phone at home 2 weeks ago, after repair. The last 2 weeks I stayed at home every day because my phone would be delivered ... not! For two weeks now I have been literally kept on the line every day by Samsung and Dynalogic (courier company). I call both companies several times a day, and no one can tell me when my phone will be delivered.
Samsung is unreliable, and let's not talk about the staff, who can do nothing for the customer. The customer is 'invisible' to them.
I am so sorry that I had chosen a Samsung device .. in hindsight I had better choose an iPhone again.