K Hill

Review of Lindsay Honda

My Wife went to have the oil changed on our 2012 H...

My Wife went to have the oil changed on our 2012 Honda Pilot. While she was there, a lady from the new car sales team came and asked her if she wanted to trade it in for a 2014 Pilot with the same payment and all of the same amenities, etc.. when she declined that is when all of the trouble started. The sales lady persisted and my wife repeatedly declined. As she sat and continued to wait for the oil changed to be completed over an hour and half has now gone by and they still have not "finished her car" When she pressed on, she was told that they lost her key and she would have to wait until they found it. Now almost 2 hours have past and still no key. She was so upset that she called me. I was not very happy but I drove up to Lindsay to bring her the key. Once I arrived and had a conversation with the Services manager her car key mysteriously appeared in the new car area.Of course they had no idea how it got there. One technician said maybe a kid grabbed the key and was wondering around the dealership. Lindsay was holding her key hostage because she did not want to purchase a new car. I have done business with Lindsay Honda for over 9 years and 4 cars. They will never see another dime of my business. The Service manger said we would not be charged for the oil change wow a whopping ($18.95) and they programmed another key I don't need another key, what about the 2 1/2 hours lost of our time that we can never get back? Give me a break. Please beware of these slimy sales practices at Lindsay Honda!! I WILL NEVER PURCHASE ANOTHER VEHICLE AGAIN FROM THIS ESTABLISHMENT.