Prius bought second hand in venlo and now, after a...

Prius bought second hand in venlo and now, after a few months of use, both rear lights are broken (old age). Made an appointment with Louwman who immediately replaced the lamps. When asked "what does this cost me" I was told that it costs nothing and that this was service. Well yes! Louwman has thus acquired my unconditional clandizie.