Well i dont know where to start they were very ver...

Well i dont know where to start they were very very very unprofetional it was my birthday and we pick this place because thinking we were gonna have good time but it was very sad and uncomfortable for my husband to find out he cant put my balloons he got me for my birthday in the restaurant! He called and did reservation before they even open, and five minutes after he called back to ask if he can send someone to drop off some balloons for my birthday and the said, yes no problem but make sure is 15 to 20 mins before your reservation time which was at 915pm. When we arrive to the host stand we presented ourselves and told the hostess we have a reservation and the first thing they said was! Oh sorry but your balloons we cant accept them in the restaurant because of a fire hazard and we place them in our storage, my husband was furious and ask for a manage! The manager said sorry we cant accept your balloons and he reply to her that he called and they told them otherwise and now they changing the story! She insisted that they cant accept and when we leave they will have our balloons for us. at that point since we count get reservation anywhere else we decide to continue out dinner. While we waited for our table to be seated we were felling Annoyed by the situation they presented to us in the beginning. Once we were in our dinner we order a tomahawk steak and they serve it with fire live Charcoal and we notice it was more of a fire hazard the our balloons, it even started to create a heavy smoke because it was burning the steaks juice falling in the lit charcoal creating smoke all the way to the roof of our table. Anyways we finish our dinner and they bring desert knowing it was a birthday celebration and they dont even sign you a birthday song or like at any other restaurant do. We pay a bill of 330$ and we leave to the hostess we ask for our famous balloons and the hostess goes in the storage and takes like more them 5 mins for a grab and go balloons and she comes out with our 6 balloons in normal shale but the main big balloon which it was the biggest one and pretties comes back cut/ damage/slashed up and says oh im sorry i think the heat poped it! They did it on purpose At this point I was extremely furious myself and we cannot believe this happened we are not planning on going here ever again actually we re going to encourage everybody not to go for any type of birthday if they wish to do something nice to their couples because here apparently they do not care about that simply they care about taking your money and charging you Miami Beach rich class prices for something that is not worth it. We are done with this place and also is the manager is reading this comment please don t bother in replying or trying to fix the situation horrible unprofessional and the experience was the worst one.