Jewelya Mills

Review of Marque Rendezvous Boutique Hot...

The floor was disgusting. When my partner plugged ...

The floor was disgusting. When my partner plugged his phone charger into the wall socket next to the bed, it blew smoke and is now unusble. It was charging just fine on the other side of the room before we went to bed. The hotel staff was misleading as to say we would be reimbursed for the cost of the charger. The charger was a dual and not cheap. Quite rude of the hotel blaming the charger being deffective and offering no compensation at all. When it blew smoke, it tripped the whole room so all other electronics shut down ie;tv, lights, aircon. I am disgusted at the customer service. The towels in our bathroom had markings on them pervious to us checking in. I would NEVER stay in this hotel again. Absolutely waste of money.