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I d give it a 0 if I could! The concept of this pl...

I d give it a 0 if I could! The concept of this place is great and is a romantic idea. Our experience was horrible! Bugs, both alive and dead, covered our room, the in room pool was filthy and drawings were on the walls in the dirt inside the pool from other guests, stripped live wires were on the dresser, hotel room phone didn t work, bed was dirty, The steam room door didn t close so it wouldn t heat up, ceiling was leaking onto the dresser, carpet looked like it hadn t been vacuumed in ages. Went to front desk to complain and 2 couples came in after us because this hotel gave room keys to a room that was already occupied. Which resulted in one couple walking in on the other couple naked!! This was their free stay since they had a bad experience there prior too! We got out of there as fast as we could after they finally agreed to give us a full refund! Worst hotel experience and dirtiest room EVER and at a $500 a night price tag to boot! Hotel needs to own that they need to spend money to fix everything that is broken and to clean it up!

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