Scheduled a test drive with them to test es350, sh...

Scheduled a test drive with them to test es350, showed up on time, then:
- No customer parking and their "complimentary" valet service, looking down to our (not cheap) Hyundai lazily told us to park ourselves near the garbage container.
- Why do you schedule something when you don't feel like you're obligated to honor that time? I had to wait 10 minutes until someone actually came to "help me", only to get looked down again and asked "what do you drive?".
- Then I followed that salesperson to the desk, got couple of papers listing the "features" of the more expensive and loaded car I wouldn't wanna buy anyways.
- The salesperson then disappeared to "prepare" my car for a test drive just to return to say that they are "unprepared" and would not be able to provide me with that opportunity.
- This is pure BS (we have spotted other ES350s driven by the customers in and out of the lot) and if we had not been given an option to drive another car that mean that we have just been showed to the door, which never had happened before in our experience working with the dealerships.
To the management - this is not gonna change anything because that's the way you operate and make money. Your staff is carefully and thoroughly trained to make sure that the deal is made today. They look at the customers wrists instead of the customers souls. Good for you, you got the perfect location for that. We just showed a genuine interest of buying a Lexus and you showed us to the door.
To Lexus - don't worry, if you car is worth it, we're gonna have it, even if it takes time to drive somewhere far away from that black hole of the dealership business - Englewood, NJ.

P.S. You shouldn't copy-paste your replies because I'm definitely not Mr. Lee. Secondly - should you've read my review you would realized that my situation can't be "rectified".